Conditions and Limits of Liability.

I. In "Free Shipping" promotions, we do not cover cost differences for areas outside the parcel coverage. These expenses must be covered by the client who will be informed in case of presentation.

II. All orders made in https://solopiel.net are sent with the most reliable companies in the environment. We guarantee that your product will arrive at its destination, otherwise we will reimburse the total of your purchase considering that the cost of shipping includes insurance for loss or theft.

III. The packages are sealed with security tape, so we request that in case of seeing it violated or receiving the package beaten, open or wet, you must refuse to receive it, take a photograph and notify us immediately.

IV. We are not responsible for delays by shipping companies, since such delays are beyond our control, however we support our clients by following up and raising reports to expedite delivery.

V. The parcel companies are assigned according to the destination, either national or international, depending on the price and coverage. If the customer has another means of shipping of their choice, they must cover the difference in cost or provide a prepaid label.

SAW. In the event that the customer wishes to provide a shipping option of his or her preference, we do not make returns or rebates of money corresponding to parcel costs if the customer has received a free shipping promotion from us.

VII. If the customer decides to return the garment purchased with free shipping , because it has not been to their liking or did not fit the chosen size and chooses to have their money back, the total paid will be refunded less the cost of shipping.

For international shipments we handle the following parcel companies and delivery times, varying according to the destination. You will know which parcel company during the purchase process:

Itl Shipping
For National Shipments we use the following parcel companies:

Local Shipping

Countries with shipping coverage:

America

° Mexico
° Continental United States (Except Alaska)
° Continental Canada

Countries and territories not included in the list do not have coverage and therefore the system will not accept orders.

For any questions or comments, feel free to contact us at the contact number indicated at the top of the page or by email at:
info@solopiel.net