This contract describes the general terms and conditions (hereinafter only "TERMS AND CONDITIONS") applicable to the use of the content, products and services offered through the site solopiel.net (hereinafter, "WEBSITE *), of which it is the owner Comercializadora Aybe, S. de RL de CV (hereinafter, "HOLDER ') who has his domicile established in Guanajuato, at the following address:

Jardín de los Álamos 303, Lomas de Gran Jardín, León Guanajuato, CP 37134

Anyone who wishes to access or use the site or the services offered therein, may do so subject to these TERMS AND CONDITIONS, as well as the policies and principles incorporated into this document. In any case, any person who does not accept these terms and conditions must refrain from using the WEBSITE and / or acquiring the products and services that may be offered.

I. OF THE OBJECT.

The purpose of these TERMS AND CONDITIONS is to regulate the access and use of the WEBSITE, understood as any type of content, product or service that is available to the general public within the domain: solopiel.net.

The OWNER reserves the right to modify at any time and without prior notice, the presentation, the contents, the functionality, the products, the services, and the configuration that may be contained in the WEBSITE; In this sense, the USER acknowledges and accepts that Comercializadora Aybe, S. de RL de CV at any time may interrupt, deactivate or cancel any of the elements that make up the WEBSITE or access to them.

Access to the WEBSITE by the USER is free and, as a general rule, it is free without the USER having to provide a consideration to be able to enjoy it, except for the cost of the internet connection provided by the provider of this type of services that the same USER has contracted.

Access to part of the contents and services of the WEBSITE may be made prior subscription or prior registration of the USER.

The WEBSITE is aimed exclusively at people who are of legal age (over 18 years old); In this sense, Comercializadora Aybe, S. de RL de CV declines any responsibility for the breach of this requirement.

The USER is informed that the OWNER may administer or manage the WEBSITE directly or through a third party, which does not modify in any way what is established in these TERMS AND CONDITIONS.

II. OF THE USER.

Access to or use of the WEBSITE confers the condition of USER of the WEBSITE, which is why it will be subject to these TERMS AND CONDITIONS, as well as its subsequent modifications, without prejudice to the application of the applicable legislation, therefore, will be considered accepted from the moment the WEBSITE is accessed. Given the relevance of the foregoing, the USER is recommended to review the updates made to these TERMS AND CONDITIONS.

It is the USER's responsibility to use the WEBSITE according to the way in which it was designed; In this sense, the use of any type of software that automates the interaction or download of the content or services provided through the WEBSITE is prohibited. In addition, the USER agrees to use the information, content or services offered through the WEBSITE in a lawful manner, without contravening the provisions of these TERMS AND CONDITIONS, morals or public order, and will refrain from performing any act that may imply an infringement of the rights of third parties, or in any way impair the functioning of the WEBSITE.

Likewise, the user agrees to provide lawful and truthful information in the forms enabled on the WEBSITE, in which the user has to provide certain data or information to access any content, product or service offered by the WEBSITE itself. . In any case, the USER will immediately notify the HOLDER about any fact that allows the misuse of the information registered in said forms, such as theft, loss, or unauthorized access to accounts and / or passwords, with the in order to proceed with its immediate cancellation.

Only access to the WEBSITE does not imply the establishment of any type of relationship between the HOLDER and the USER.

As it is a WEBSITE directed exclusively to persons who are of legal age, the USER declares that they are of legal age and have the necessary legal capacity to abide by these TERMS AND CONDITIONS.

III. ACCESS AND NAVIGATION ON THE WEBSITE.

The OWNER does not guarantee in any way the continuity and availability of the contents, products or services offered through the WEBSITE, however, the OWNER will carry out the actions that according to their possibilities allow them to maintain the proper functioning of the WEBSITE , without this implying any responsibility on the part of Comercializadora Aybe, S. de RL de CV

Similarly, Comercializadora Aybe, S. de RL de CV will not be responsible or guarantee that the content or software that can be accessed through the WEBSITE is free of errors, malicious software, or that it may cause any damage at the level of software or hardware on the equipment through which the USER accesses the WEBSITE.

The OWNER is not responsible for any damages that may be caused by improper use of the WEBSITE. In no case will Comercializadora Aybe, S. de RL de CV be responsible for losses, damages or damages of any kind that arise from the sole access or use of the WEBSITE.

IV. PRIVACY AND DATA PROTECTION POLICY.

In accordance with the provisions of Mexican legislation, the HOLDER undertakes to adopt the necessary measures that are within his reach to ensure the privacy of the personal data collected in a way that guarantees its security, avoids its alteration, loss or treatment not authorized.

In addition, in order to comply with the provisions of Mexican legislation, all personal data that is collected through the WEBSITE will be treated in accordance with the principles of legality, quality, purpose, loyalty, and responsibility. All processing of personal data will be subject to the consent of the owner. In any case, the use of financial or patrimonial data will require the express authorization of its owners, however, this may be given through the WEBSITE itself using the mechanisms enabled for this purpose, and in any case the greatest diligence and Be careful with this type of data. The same will happen in the case of sensitive personal data, considering by these those that due to improper use may give rise to discrimination or their disclosure entails a risk for the owner.

At all times, it will be ensured that the personal data contained in the databases or files that are used, where appropriate, are relevant, correct and updated for the purposes for which they were collected.

The processing of personal data will be limited to the fulfillment of the purposes set forth in the Privacy Notice, which will be available at the following electronic address:

https://solopiel.net/mx/content/2-politica-de-privacidad

Comercializadora Aybe, S. de RL de CV reserves the right to modify its Privacy Policy, according to its needs or derived from any change in legislation. Access or use of the WEBSITE after said changes will imply acceptance of these changes.

On the other hand, access to the WEBSITE may involve the use of cookies, which are small amounts of information that are stored in the browser used by the USER.

V. COOKIES

Cookies facilitate navigation, make it more user-friendly, and do not damage the navigation device, for this, they can collect information to enter the WEBSITE, store the USER's preferences, as well as the interaction that the USER has with the WE8 SITE, such as for example: the date and time the WEBSITE is accessed, the time that it has been used, the sites visited before and after it, the number of pages visited, the IP address from which the user accesses , the frequency of visits, etc.

On the other hand, access to the WEBSITE may involve the use of cookies, which are small amounts of information that are stored in the browser used by the USER. Cookies facilitate navigation, make it more user-friendly, and do not damage the navigation device, for this, they can collect information to enter the WEBSITE, store the USER's preferences, as well as the interaction that he has with the WEBSITE, such as for example: the date and time the WEBSITE is accessed, the time that it has been used, the sites visited before and after it, the number of pages visited, the IP address from which the user accesses , the frequency of visits, etc.

This type of information will be used to improve the WEBSITE, detect errors, and possible needs that the USER may have, in order to offer the USERS better quality services and content. In any case, the information that is collected will be anonymous and individual users will not be identified.

In the event that the USER does not want this type of information to be collected, they must disable, reject, restrict and / or eliminate the use of cookies in their internet browser. The procedures to perform these actions may differ from one browser to another; Consequently, it is suggested to review the instructions provided by the browser developer. In the event that you reject the use of cookies (totally or partially), the USER may continue to use the WEBSITE, although some of its functions may be disabled.

It is possible that in the future these policies regarding cookies will change or be updated, so it is advisable to review the updates made to these TERMS AND CONDITIONS, in order to be adequately informed about how and why we use the cookies that are generated when entering or using the WEBSITE.

SAW. POLICY REGARDING INTELLECTUAL AND INDUSTRIAL PROPERTY.

Comercializadora Aybe, S. de RL de CV by itself or as a transferee, is the owner of all the intellectual and industrial property rights of the WEBSITE, understanding by this the source code that makes its operation possible as well as the images, audio files or video, logos, brands, color combinations, structures, designs and other elements that distinguish it. They will, therefore, be protected by Mexican legislation on intellectual and industrial property, as well as by applicable international treaties. Consequently, the reproduction, distribution, or dissemination of the contents of the WEBSITE, for commercial purposes, in any medium and by any means, without the authorization of Comercializadora Aybe, S. de RL de CV, is expressly prohibited.

The USER agrees to respect the intellectual and industrial property rights of the HOLDER. However, in addition to being able to view the elements of the WEBSITE, you may print, copy or store them, as long as it is exclusively for your strictly personal use.

On the other hand, the USER will refrain from deleting, altering, or manipulating any element, file, or content, of the WEBSITE, and for no reason will carry out acts tending to violate the security, files or databases that are protected , either through restricted access through a username and password, or because you do not have the permissions to view, edit or manipulate them.

In the event that the USER or any third party considers that any of the contents of the WEBSITE constitutes a violation of the rights of protection of industrial or intellectual property, they must immediately notify Comercializadora Aybe, S. de RL de CV through the contact information available on the WEBSITE itself and / or through the following means:

Email: info@solopiel.net

SAW. APPLICABLE LEGISLATION AND JURISDICTION.

Comercializadora Aybe, S. de RL de CV reserves the right to file civil or criminal actions it deems necessary for the improper use of the WEBSITE, its contents, products or services, or for the breach of these TERMS AND CONDITIONS.

The relationship between the USER and Comercializadora Aybe, S. de RL de CV will be governed by current legislation in Mexico, specifically in Guanajuato. Should any controversy arise in relation to the interpretation and / or application of these TERMS AND CONDITIONS, the parties will submit to the ordinary jurisdiction of the corresponding courts in accordance with the law in the state referred to.

In accordance with the provisions of Mexican legislation, the HOLDER undertakes to adopt the necessary measures at its disposal to ensure the privacy of the personal data collected in order to guarantee its security, avoid its alteration, loss or non-treatment. authorized.

In addition, to comply with the provisions of Mexican legislation, all personal data collected through the WEBSITE will be treated in accordance with the principles of legality, quality, purpose, loyalty and responsibility. All processing of personal data will be subject to the consent of the owner. In any case, the use of economic or patrimonial data will require the express authorization of their owners, however, this may be done through the WEBSITE itself using the mechanisms enabled for this purpose, and in any case the greatest diligence and be careful with this type of data. The same will happen in the case of sensitive personal data, considering for these those that due to improper use may give rise to discrimination or their disclosure entails a risk for the owner.

Every effort will be made at all times so that the personal data contained in the databases or files that are used are relevant, correct and updated for the purposes for which they were collected.
The processing of personal data will be limited to the fulfillment of the purposes set forth in the Privacy Notice that will be available at the following email address:

info@solopiel.net

Policy of Changes and Returns for National and International Orders.

At Solopiel.net we make sure that the commercial conditions and purchase benefits are as competitive and focused on customer satisfaction as possible, therefore we inform the policies on changes and returns below:

Returns.

Your satisfaction is guaranteed, as is the quality of our products. In the event that the client wishes to return one or more products purchased in our store https://solopiel.net, he may do so under the following conditions:

I. Solopiel.net will cover the cost of shipping for the return as long as it is national orders (Mexico) and that the means of delivery is determined by us. In the event that the client wishes to use another means of delivery of their choice, they must cover the difference in cost between the delivery method selected by Solopiel.net and the one chosen by him.

II. In international orders, the client covers the cost of shipping the return and Solopiel.net will refund 100% of the total paid through the means of payment used.

III. The term to return the products is 15 days from the date of receipt.

IV. The product must be returned in the condition in which it was received; clean, well packed and folded. If the returned product shows signs of use or abuse, said return will not proceed and the customer must cover the costs of the return shipment.

V. The customer will receive a 100% refund including shipping costs within a period of no more than 7 days from the date of receipt of the product. The refund will be made directly to the payment method used, that is, if the customer used PayPal, the refund will be made through Paypal.

Changes in size or model.

The client can request a change of model or size of products purchased in our Solopiel.net store under the following conditions:

I. Solopiel.net only in national orders will cover 1 shipment in customer support as long as the shipping medium or company is selected by us. The customer can select the company or means of shipping they want, but must cover the difference in the cost of the shipping method selected by us.

II. For International orders, the cost of the return shipment is paid by the customer.

III. The deadline for requesting a change in size or model is 15 days from the date the customer has received the product.

IV. The product must be returned in the condition in which it was received; clean, well packed and folded. If the returned product shows signs of use or abuse, the change will not proceed and the customer will have to cover the costs of the return shipment.

V. In case of requesting a model change, the client must cover the difference, if any, of the cost between the product purchased and the one selected for change.

We are here to serve you if you have any questions or comments about these conditions, write to us at the following email address and we will attend to you as soon as possible:

info@solopiel.net